Error 720 indicates that the glasses were not completely removed from the Bluetooth settings of a previously connected phone.
Forget the glasses in that phone’s Bluetooth settings, then try connecting them to the Even Realities App again.
If the issue persists, please contact us with the following information so we can investigate:
- The troubleshooting steps you have already tried.
- The serial number (SN) of your G2 glasses.
- Upload the app logs and tell us the approximate time when the issue occurred. Follow How To Upload Logs.
- A screenshot of the connection result in the app.
Contact us: https://www.evenrealities.com/contact