If you noticed that Even AI exits unexpectedly before it finishes answering your questions, please provide the following information to the Even Realities Customer Support Team:
- The serial number (SN) of the glasses.
- Upload the logs after the glasses are connected to the Even Realities app and the issue has occurred. How To Upload Logs
- The date and time when the issue occurred.
- Could you please let us know whether the issue occurs frequently during a specific time period?
Contact us here: https://www.evenrealities.com/contact