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  1. Even Support Center
  2. G2
  3. Troubleshooting
  4. Charging Issues

Charging Issues

  • G2 Battery Drains Too Quickly
  • The G2 Charging Case Indicator Stays Orange
  • How to Record a Video for G2 Charging Troubleshooting
  • G2 Charging Status or Battery Level Does Not Update in the App
  • G2 Charging Status in the App Does Not Match the Actual Status
  • The App Reports Incorrect G2 Positioning but the Case Indicator Is Normal
  • G2 Glasses Do Not Charge and the Case Indicator Keeps Flashing
  • G2 Battery Level Shows “-” in the App
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