If you noticed that you can wake up Even AI by voice, but it cannot recognize your voice commands, please provide the following information to the Even Realities Customer Support Team:
- The serial number (SN) of the glasses.
- Upload the logs after the glasses are connected to the app and the issue has occurred. How To Upload Logs
- The date and time when the issue occurred.
- A video showing the selected "Speech Language" settings and the app's recognition and transcription results after you speak the voice content.
Contact us here: https://www.evenrealities.com/contact