This article is intended to help troubleshoot when EVEN AI stops responding before completing its response.
To assist more efficiently, please provide the following information so that we can investigate the issue further:
- The serial number (SN) of the glasses.
- Upload the logs after the glasses are connected to the Even Realities app and the issue has occurred. How To Upload Logs
- The date and time when the issue occurred.
- Could you please let us know whether the issue occurs frequently during a specific time period?
Contact us here: https://www.evenrealities.com/contact