This article provides troubleshooting steps for issues where EVEN AI recognizes text correctly but returns incorrect responses.
To assist more efficiently, please provide the following information so that we can investigate the issue further:
- The serial number (SN) of the glasses.
- Upload the logs after the glasses are connected to the Even Realities app and the issue has occurred. How To Upload Logs
- The date and time when the issue occurred.
- Photos showing the question you asked and the response provided by Even AI.
Contact us here: https://www.evenrealities.com/contact