If you do not receive a verification code when logging in to or registering for your Even Realities App account, please follow the instructions below to troubleshoot the issue:
Please follow the instructions below to troubleshoot the issue:
- Check the input
Make sure that the email address you entered is correct.
- Check the spam and settings
Check your Spam/Junk folder to see whether the verification email has been received. Also, please check whether any whitelist or firewall settings may be blocking the email.
If so, please add the email address: noreply@evenrealities.com to your whitelist and try again to see whether you can receive the verification code and email.
- Change the email address
Try using a different email address to see if there is any difference.
If the issue still persists, please provide us with the following information:
- The email address you used to create the account.
- The exact time when the issue occurred.
Contact us here: https://www.evenrealities.com/contact